Terms and Conditions

Effective Date: April 7, 2025

These Terms and Conditions (the “Terms”) govern your use of the website located at www.suislesoleil.world (the “Website”) operated by Suis Le Soleil (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.

1. Use of the Website

By accessing this Website, you represent and warrant that you are at least eighteen (18) years of age or are accessing the Website under the supervision of a parent or legal guardian. You agree to use the Website only for lawful purposes and in accordance with these Terms. You shall not use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.

2. Nature of the Business

Suis Le Soleil is an online marketplace that operates under a dropshipping model. We do not manufacture, store, or ship the products offered on the Website. All products are sourced from third-party suppliers and shipped directly to the customer. Product descriptions, specifications, images, and other content are provided to us by these third-party suppliers and are displayed for informational purposes only. We make no guarantees as to the accuracy, completeness, or reliability of such content.

Please note: Our products are shipped directly from third-party suppliers located abroad. As such, the sender on the package may not appear as "Suis Le Soleil," but instead reflect the name or address of the actual supplier. This is a standard practice within our dropshipping model and does not affect your rights as a consumer.

3. Intellectual Property and Design Rights

We do not claim ownership of any product designs, brand names, trademarks, or intellectual property associated with the products sold on the Website unless expressly stated. All trademarks, logos, and design rights remain the property of their respective owners. We rely on our suppliers to provide products that do not infringe on the intellectual property rights of others. However, we do not independently verify the intellectual property status of the products offered. If you believe any product listed on our Website violates your rights, you may contact us at hello@suislesoleil.world, and we will take appropriate steps to investigate and, if necessary, remove the infringing content or product.

4. Pricing and Payment

All prices displayed on the Website are dynamically adjusted based on the user’s geographic location and may appear in different currencies accordingly. Prices are subject to change at any time without prior notice. While we strive to ensure that all pricing information is accurate, errors may occasionally occur. In the event that a product is listed at an incorrect price due to a typographical, technical, or other error, we reserve the right to cancel any orders placed for the product listed at the incorrect price, even after the order has been confirmed or payment has been processed. If payment has already been made for a cancelled order, a full refund will be issued to the original method of payment. Payment must be made in full at the time of purchase using one of the accepted payment methods available on the Website. All transactions are processed securely through third-party payment providers. We do not store or retain any payment information.

5. Shipping and Delivery

Due to the nature of our business model, shipping times may vary depending on the location of the supplier and the destination country. Standard shipping typically takes between 7 to 14 business days, but delays may occur depending on customs, local postal services, or other factors beyond our control. Delivery estimates are provided as guidelines only and are not guaranteed. We are not liable for any delays caused by shipping carriers, customs, or unforeseen events. The customer is solely responsible for any import duties, taxes, or customs fees that may apply in their country.

6. Returns and Refunds

We accept returns on full-priced items within fourteen (14) days of the delivery date, provided that the items are unworn, unused, and in their original condition. All tags and hygiene seals must be intact, and the item must be returned in its original packaging. To initiate a return, please email us at hello@suislesoleil.world with your order number and reason for return. We will provide instructions for the return process. Return shipping costs are the responsibility of the customer, and we recommend using a tracked service to ensure the item arrives safely. Once we receive and inspect the returned item, you will be notified of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Please allow up to 10 business days for the refund to reflect, depending on your bank or card provider. Non-returnable items include sale or final sale items, items returned without original tags or hygiene seals, and items that show signs of wear, use, or damage.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Suis Le Soleil shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in any way related to your access to or use of the Website or any products purchased therefrom. You acknowledge and agree that your use of the Website and any products purchased is at your sole risk.

8. Third-Party Services

The Website may incorporate third-party services such as payment processors, analytics providers, or shipping platforms. Your use of these services may be subject to the terms and conditions and privacy policies of the respective third parties. We are not responsible for the content, practices, or policies of any third-party services, and your interactions with them are solely at your own risk.

9. Modifications to the Terms

We reserve the right to modify, update, or replace these Terms at any time without prior notice. Any changes will become effective immediately upon posting. Your continued use of the Website following any such modification constitutes your acceptance of the revised Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Any disputes arising from or related to the use of the Website shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany.

11. Contact Information

If you have any questions about these Terms or believe that your intellectual property rights have been violated, you may contact us at:
Suis Le Soleil
Email: hello@suislesoleil.world
Website: www.suislesoleil.world