FAQ

Unfortunately, once the order is placed it cannot be changed or canceled. However, please email us at hello@suislesoleil.world ASAP and we’ll try to help you out.

SUIS LE SOLEIL has a 14-day return policy on full-priced items. Items must be unworn and has the original tags attached. Customers are responsible for shipping costs.

Rinse with clean water after each swim

Wash gently (max. 30°C)

Do not bleach, iron, tumble dry, or dry clean

Let dry naturally - avoid direct sunlight

Do not store wet in plastic or sealed bags

Avoid rough surfaces to prevent damage

We deliver to the delivery address provided. If an incorrect address is provided or the customer refuses to pay duties, SUIS LE SOLEIL is not responsible for shipping costs, customs costs or cost of re-shipping merchandise. In these instances, the order is usually returned to sender and the customer will be issued a refund for the order value.

We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please contact us at hello@suislesoleil.world within 7 days of delivery with your order number and clear photos of the issue.